Why Millennials’ Amazon experience is shaping vendor selection
In this guest post, Procurement Leaders invites RFP360’s Dave Hulsen to explore the effects of consumer online purchasing tendencies on the b2b vendor selection process.
“Selecting suppliers is too hard. Why isn’t procurement more like buying stuff on Amazon?”
This was the indignant reaction from my team’s first millennial (person between the ages of 18-34). We were onboarding, and as she was new to the industry, I was explaining how traditional procurement worked (RFPs, weighted scoring, etc.). Her reaction? Absolute mortification.