Terms and Service

Last Updated: December 2021 (see previous version). 

Definitions 

l.l Defined Terms. Defined terms have the meanings set forth in this Section l (Definitions)  and elsewhere in this Agreement when capitalized, and may be read in singular, plural or an  alternative tense as the context requires.  

1.2 “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under  common control with the subject entity. For purposes of this definition, “control” means  direct or indirect ownership or control of more than 50% of the outstanding voting interests  of the subject entity.  

1.3 “Agreement” means this Master Subscription Agreement and applicable Statements of  Work and Order Forms executed between Customer and Company.  

1.4 “Beta Services” means products, data cuts, services, integrations, or other features that  Company makes available to Customer to try at Customer’s option, at no additional charge,  and are designated as beta, limited release, preview, non-production, or other similar  description.  

1.5 “Company” means RFPIO, Inc. a Delaware corporation with an office located a 4145 SW  Watson Ave. Suite 450, Beaverton, OR 97005 and its Affiliates.  

1.6 “Confidential Information” means information which is proprietary to or confidential to  the Disclosing Party (as defined in Section 5.1) or its Affiliates, including, without limitation,  information relating to the Disclosing Party’s business, marketing plans, financial affairs and  product development efforts, patents, patent applications, research, product plans, products,  developments, inventions, processes, designs, drawings, engineering, formulae, markets,  software (including source and object code). hardware configuration, computer programs,  algorithms, business plans, agreements with third parties, services, strategy, trade secrets,  know-how, technical information, specifications, past, present and future operations, partner,  client, and supplier identities, and other non-public information, whether tangible, intangible,  visual, electronic or otherwise, together with notes, analysis, compilations, projections, and/or  other documents prepared by either party, their directors, officers, employees, agents and  representatives, based upon, containing or otherwise reflecting such information.  

1.7 “Customer” means the entity identified on the Order Form or SOW (by its legal name or  its other assumed, trade, or ‘doing business as’ name) that purchased Company’s Software or  Services pursuant to an Order Form or SOW, or such company’s permitted Affiliates,  successors or assigns.  

1.8 “Customer Data” means all information Customer or its Users loads into the Software or  otherwise provides to Company to enable the provision of the Software and Services (or  provides to Company for loading or inputting into the Software on Customer’s behalf). and  any information provided by Customer relating to its use of Professional Services.  

1.9 “Customer Input” means any information Customer may have provided to Company as an  idea, feature request, enhancement or bug-fix in respect to the Software, Services, or other  product offerings of Company.  

1.10 “Documentation” means the applicable training materials, user guides, publicly available  marketing and/or proposal materials, and other similar information, or other documents  disseminated under or governed by confidentiality obligations which pertain to the Software  or Services provided by Company, which may be updated by Company at any time without 

 

Agreement. Any claims against Company or its Affiliates under this Agreement may only be  brought by the Customer entity that is a party to this Agreement.  

14.3 The Parties are independent contractors. This Agreement does not create nor is it  intended to create a partnership, franchise,joint venture, agency, fiduciary or employment  relationship between the Parties. There are no third-party beneficiaries to this Agreement.  Neither party has any authority of any kind to bind the other party in any respect whatsoever.  

14.4 This Agreement is not assignable, transferable or sub licensable by either Party without  the other Parties prior written consent, except as such assignment, transfer or sub license  relates to an Affiliate or is in connection with a merger, acquisition or similar change of  control event.  

14.5 This Agreement is the complete and exclusive statement of the mutual understanding of  the Parties and supersedes and cancels all previous written and oral agreements,  communications and other understandings relating to the subject matter of this Agreement,  and that all waivers and modifications must be in a writing signed by both Parties, except as  otherwise provided herein. No failure or delay by either party in exercising any right under  this Agreement shall constitute a waiver of that right or any other right. Lists of examples,  such as lists following “including,” or “e.g.”, are interpreted to include “without limitation,”  unless qualified by words such as “only” or “solely.”  

14.6 If one or more provisions of this Agreement are held to be unenforceable under  applicable law, the Parties agree to renegotiate such provision in good faith. In the event that  the Parties cannot reach a mutually agreeable and enforceable replacement for such  provision, then (a) such provision shall be excluded from this Agreement, (b) the balance of  this Agreement shall be interpreted as if such provision were so excluded and (c) the balance  of this Agreement shall be enforceable in accordance with its terms  

14.7 All notices under this Agreement will be in writing and will be deemed to have been duly  given when received, if personally delivered; when receipt is electronically confirmed, if  transmitted by facsimile or electronic mail; the day after it is sent, if sent for next day delivery  by recognized overnight delivery service to Customer at the addresses listed on the current  Order Form or SOW or to Company at the address listed herein; Attn: Chief Executive Officer,  with a copy to [email protected]; and upon receipt, if sent by certified or registered mail,  return receipt requested.